Frequently Asked Catering Questions
Do you have a minimum order requirement?
Yes, our catering services have specific minimum order requirements, excluding rentals, taxes, and fees, to ensure the provision of exceptional experiences while managing our resources effectively.
For 2024 events:
On Fridays, Saturdays, and Sundays, we require a minimum order of $10,000.
For weekday events, from Monday through Thursday, the minimum order requirement is set at $7,500.
For 2025 events:
On Fridays, Saturdays, and Sundays, we require a minimum order of $15,000.
For weekday events, from Monday through Thursday, the minimum order requirement is set at $10,000.
During holiday weekends, special occasions, and recognized holidays, as determined by Twisted Radish, the minimum order requirement is subject to change and does not include the standard minimums or additional holiday fees. This flexible approach allows us to meet the varying demands and deliver exceptional service during these significant periods.
Are set package prices available?
We believe in customization and tailor all our proposals to your specific needs and tastes. Menu prices vary depending on the types and variety of foods.
Do you offer menu tastings?
Couples with a signed contract and deposit in place receive a complimentary tasting. If the contract is not yet signed, there is a cost of $200 per 4 guests to attend. If you book your event with us, these funds will be credited on your final invoice. Tastings are conducted privately and feature menu items from your proposal. Contact us to start planning your event!
Can you accommodate vegetarian and special dietary restrictions?
Absolutely. Our menu includes many gluten-free, vegetarian, and vegan options. We are happy to customize or make substitutions to meet dietary needs and preferences. Please inform us of any food allergies during the menu planning stage. As our catering is done offsite, we do not carry additional food beyond what is listed on your menu.
Is your facility allergen-free?
Our facility is not allergen-free. Our entire menu is prepared in a facility that uses peanuts, tree nuts, soy, milk, eggs, and wheat. While we take precautions to minimize cross-contamination, we cannot guarantee our products are safe for individuals with severe allergies to these ingredients.
Does Twisted Radish handle rentals?
Twisted Radish offers a selection of rentals including plates, flatware, and some glassware. For all other rental items such as tents, tables, chairs, linens, and larger equipment, we recommend using local rental companies. Any third-party rentals must be handled entirely by the client or a designated third party, such as a wedding planner. This includes all rental details such as creating a rental list, product selection, contracts, payments, load-in/load-out schedules, and setup. Twisted Radish is not responsible for coordinating, cleaning, or removing any rentals not provided by us.
Do you offer rental arrangements?
Yes, we provide rentals such as plates, flatware, and some glassware. For all other rental needs, you will need to coordinate with local rental companies. Twisted Radish will not handle setup, teardown, or garbage disposal for third-party rentals.
Do you recommend using a wedding planner or day-of coordinator?
Yes, we highly recommend using a wedding planner or day-of coordinator for your event. With so many moving parts, a professional planner can ensure everything runs smoothly, allowing Twisted Radish to focus on delivering exceptional service and food. Having a planner or coordinator helps manage logistics, timelines, and any unforeseen issues, ensuring a seamless event experience.
What is your service radius?
Our usual service area extends within a 1 and a half hour radius from our base in Madison. If your event is outside this area, please contact us for more information.
Do you offer alternative options to china dishes? Yes, we have palm leaf and other compostable products that look great and are more cost-effective than traditional rentals. Feel free to ask about these options, and we can provide samples.
How do you handle staffing?
We train all our staff in-house to ensure knowledgeable and well-educated professionals are present at your event. We take pride in paying our employees above minimum wage, as we believe in creating good-paying jobs and taking care of our hardworking staff who strive to make your event memorable.
As a general guideline, buffet-style service requires fewer staff members compared to family-style or plated service. Buffets typically need around 6 to 8 servers, while family-style and plated dinner service may require 10 to 15 staff members, depending on the complexity and location of your event. We will work with you to determine the most effective staffing solution for your specific occasion.